OUR COMPANY PRIVACY POLICY

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

 

Topics:

 

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

   

 

What data do we collect?

Phoenix Safety Solutions collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

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How do we collect your data?

You directly provide Phoenix Safety Solutions with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

 

Phoenix Safety Solutions may also receive your data indirectly from the following sources:

• Phoenix Safety Solutions does not receive your data indirectly. If this changes this will be amended appropriately.

   

 

How will we use your data?

Phoenix Safety Solutions collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

•  

  Process your certification - the only details that will be shared are those taken on PHECC First Aid Responder and Cardiac First Responder courses. This information will be shared with PHECC and Qualtec, a PHECC Regional Institute, in order to process your certification. Phoenix Safety Solutions are currently affiliated with Qualtec for all FAR and CFR courses.

   

 

If you agree, Phoenix Safety Solutions will share your data with our partner companies so that they may offer you their products and services.

• If we are unable to provide a class at a time and location that is suitable, we may offer training through another reputable training organisation. If this happens, you will be informed prior to your information being shared with them.

• Phoenix Safety Solutions will not share your information with any third party without your prior consent.

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Marketing

Phoenix Safety Solutions would like to send you information about products and services of ours that we think you might like.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Phoenix Safety Solutions from contacting you for marketing purposes or giving your data to other members of the Phoenix Safety Solutions Group.

 

If you no longer wish to be contacted for marketing purposes please contact us at admin@phoenixsafetysolutions.ie 

 

What are your data protection rights?

Phoenix Safety Solutions would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

• The right to access - You have the right to request Phoenix Safety Solutions for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification - You have the right to request that Phoenix Safety Solutions correct any information you believe is inaccurate. You also have the right to request Phoenix Safety Solutions to complete information you believe is incomplete.

• The right to erasure — You have the right to request that Phoenix Safety Solutions erase your personal data, under certain conditions.

• The right to restrict processing - You have the right to request that Phoenix Safety Solutions restrict the processing of your personal data, under certain conditions.

• The right to object to processing - You have the right to object to Phoenix Safety Solutions processing of your personal data, under certain conditions.

• The right to data portability - You have the right to request that Phoenix Safety Solutions transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email: admin@phoenixsafetysolutions.ie

Call us at: +353 (0) 86 333 8949

Or write to us: Phoenix Safety Solutions

                          Fennel Lodge

                          Monanimy Upper

                          Killavullen

                          Co.Cork

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What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit aIIaboutcookies.org.

 

How do we use cookies?

Phoenix Safety Solutions uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

   

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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality — Phoenix Safety Solutions uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

   

• Advertising — Phoenix Safety Solutions uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Phoenix Safety Solutions does not share details of this with other companies. 

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How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

Phoenix Safety Solutions website does not contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website you should read their privacy policy.

 

Changes to our privacy policy

Phoenix Safety Solutions keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th August 2023.

 

How to contact us

If you have any questions about Phoenix Safety Solutions privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: admin@phoenixsafetysolutions.ie

Call us: +353 (0) 86 333 8949

Or write to us at: Phoenix Safety Solutions

                             Fennel Lodge

                             Monanimy Upper

                             Killavullen

                             Co.Cork

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Phoenix Safety Solutions has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

 

Email: info@oic.ie

Phone: +353-1-639 5689

Address: 6 Earlsfort Terrace, Dublin 2, D02 W773.